The second-hand marketplace Members Express Displeasure About Sizing Updates
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
This online marketplace has altered its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Social Media Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and manually change the size where appropriate, resulting in member annoyance.
Measurement Approach Changes
Before the change, the measurements included one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Member Experiences
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, the platform withdrew an update concerning shipment methods following member complaints.
